Help to Find an Outsourced Contact Centre

Help to Find an Outsourced Contact Centre

We’re like, except we bring together clients and providers.

Our service fits outsourcers to client requirements, using The Outsource Database, our comprehensive database of information about Business Process Outsourcing (BPO) Providers that serve the UK and Ireland.  

Combining this data with our proprietary profiling and bidding methodologies enables us to deliver an effective selection process, which is highly regarded by both clients and OSPs.

Whether you’re looking for an inbound call centre, local telemarketing companies, or any number of contact centre solutions, we can help.

If you are a purchaser looking for a new outsource partner, please click here (Goes to Services for clients)

If you are an outsourcer looking for new potential clients, please click here (Goes to Services for BPO providers)

Services for purchasers

If you are looking for a highly-qualified short-list of Outsourcing Service Providers for your next project, we can team you up with the most suitable potential partners.

Benefits for companies on the purchasing side:

  • You will get objective, comparative information to help you make an intelligent, informed choice
  • You will receive vetted responses and evaluated bids
  • You will maintain your anonymity until the moment you choose to reveal
  • You won’t have to face the inevitable chase-up calls from providers
  • You can also avail of added services, such as throughout their full procurement process, contract and SLA development, transition – right up to on-going contract management

We handle requirements ranging from call centre overflow, virtual reception and telemarketing through to long-term customer management and full BPO.  Each member of our management team has worked on both the client and vendor sides of the industry.

We are committed to creating the best opportunities for both sides.  If you’d like to find out more, we’d love to talk to you.  Call Kieron or Bryan on 01536 525100 or email us from our Contact Page.

Services for BPO Service Providers

If your organisation provides Outsourced Contact Centre or BPO services to the UK and Irish markets, we’d like to get to know you better.  Call Kieron or Bryan on 01536 525100 or email us from our Contact Page.

Our Service

Many clients find it difficult to locate, choose and contract with their next OSP.  Our services make life easier for both parties, by matching clients with potential partners that can meet their stated requirements.

Benefits for our clients on the service provider side:

  • You tell us what sort of projects you are looking for: e.g. size, sector, complexity, capabilities, your ideal customer
  • You will only receive qualified Requests for Information that fit the projects you’re looking for
  • You can include your value proposition in your profile, your USP’s, your IP – and anything else you’d like to include
  • You don’t have to pay for any of the above: you only pay if you sign up a client we’ve introduced you to

Underpinning our services is The Outsource Database, our market-leading source of detailed comparative information about OSPs.

We are committed to building a comprehensive profile for every OSP.  If you’d like to find out what we hold about your company on our database, we’d love to talk to you.  Call Kieron or Bryan on 01536 525100 or email us from our Contact Page.

To find out more, call us on 01536 525100 or email us from our Contact Page.