Buying or Selling a Contact Centre

Buying or Selling a Contact Centre

Whether you are simply looking to research your options or you are already pursuing acquisitions or a trade sale, we offer valuable bespoke assistance.  

Our detailed and current understanding of the outsourcing marketplace makes Random Elements a powerful partner in any acquisition or merger targeting and planning.  We advise outsourcers looking to enter new markets, investors aiming to enter the Contact Centre and BPO sector, and outsourcers looking to realise value for what they have built.  

In all cases, discretion and confidentiality are assured.

    Our team has helped manage transactions with a value in excess of £100m, across a number of business sectors. As well as finding target companies for acquisition, we can not only find potential investors, we can also help get you in the best possible shape in order to achieve the best outcome from the deal.

    Throughout, we will be exploiting, on your behalf, our comprehensive Outsource Database and the experience and expertise of our network of outsourcing specialists.

    Benefits for clients looking to sell their Contact Centre

    Here are some of the broad pointers as to what buyers will look for:

    • Putting together The Memorandum of Sale
    • Financial and Company Highlights from the Last Three Years
    • Ownership and Reasons for Sale
    • Your Service Offerings
    • Case Studies
    • Your Customers
    • Your Sales and Marketing Strategies and Plans
    • Your Growth Potential
    • Warranties and Guarantees

    Benefits for clients looking to buy a Contact Centre:

    • We do the research according to your brief, parameters and stated objectives

    Buy Side Services:

    • Market reviews
    • Acquisition targeting
    • Screening and selection
    • Operational due diligence
    • Commercial due diligence

    Sell Side Services:

    • Market briefings
    • Decision support
    • Positioning advice
    • Investor introductions and presentations
    • Exit support

      To find out more, call us on 01536 525100 or email us from our Contact Page.